Privacy Policy

Information You Give Us

When you fill out a form on this site — to request a free inspection, an estimate, or ask a question — we collect what you enter, such as your name, phone number, email address, property address, and the details of your message. If you call or email us directly, we keep a record of that conversation so we can follow up.

Information Collected Automatically

Like most websites, we use Google Analytics to understand how visitors find and use the site — pages viewed, time on page, device and browser type, and general location (city or region). This data is aggregated and is not used to identify you personally. Our forms are protected by Cloudflare Turnstile, which checks that a submission comes from a person rather than a bot.

How We Use Your Information

• To respond to your request and schedule inspections, estimates, or repairs
• To send quotes, project updates, and invoices
• To improve the website and understand which services people are looking for
• To meet legal, insurance, and record-keeping obligations

How We Share It

We do not sell or rent your personal information. We share it only with service providers that help us operate — our website host, email delivery service, and analytics provider — and only as needed to perform those services. We may also disclose information if required by law or to protect our rights.

Cookies

Google Analytics uses cookies to distinguish visitors and sessions. You can block or delete cookies in your browser settings, or opt out of Google Analytics with the Google Analytics opt-out browser add-on. The site works normally without them.

How Long We Keep It

We keep form submissions and customer records for as long as needed to serve you, honor warranties, and meet tax and legal requirements. You can ask us to delete information we no longer need to keep.

Your Choices

You can ask to see, correct, or delete the personal information we hold about you, or ask us to stop contacting you, at any time. Reach out using the details below and we will respond promptly.

Children's Privacy

This site is intended for property owners and businesses. We do not knowingly collect information from children under 13.

Changes to This Policy

If we update this policy, we will post the new version here and change the date at the top of the page.